Cancellation policy

Sign in and go to Subscription, then Cancel subscription. It takes effect straight away in the sense that nothing further will be charged. If you would rather do it by phone or email, call +91 95273 10392 or write to support@medysoft.net from the address on the account.

• The service keeps running to the end of the period you have already paid for. A monthly plan cancelled on the 10th runs to the end of that month.
• Nothing renews after that. There is no cancellation charge and no notice period.
• Your data stays available to export for 30 days after the account closes.
• You can restart later. If you come back within 30 days your data is still there; after that it will have been deleted and you would begin again.

A trial that is not converted to a paid plan simply ends. Nothing is charged and there is nothing to cancel. If you decide during the trial that it is not for you, you can close the account and take your data with you.

Cancelling stops future charges. Whether anything already paid comes back is covered by the refund policy.

We may end an account for non-payment, or for a serious or repeated breach of the terms. Except where a breach is too serious to wait, we will tell you what the problem is and give you a fair chance to put it right first. The same 30-day export window applies.