Contact us
Questions about the software, a demo for your shop, or help with an account you already have — any of these reach a person.
Phone+91 95273 10392Monday to Saturday, 10am to 7pm ISTWhatsApp+91 95273 10392Usually the fastest way to reach usEmailsupport@medysoft.netWe reply within one working day
Address12, Gulmohar Regal Homes
Wanowrie Road
Pune 411040
Maharashtra, IndiaVisits by appointment
Support for an existing account
Signed-in users can reach us from inside the app — the Talk to MedySoft panel carries your shop and account details with the message, so nothing has to be explained twice. For anything urgent at the counter, call or send a WhatsApp message and say which shop you are with.
Grievance officer
If a complaint has not been resolved to your satisfaction, write to support@medysoft.net with “Grievance” in the subject, or to the postal address above. We acknowledge within 48 hours and aim to resolve within 30 days.